Orders to the folio
Served items post to the guest's bill immediately, at the F&B slab, without a chit in between.
A hotel restaurant that bills separately is two businesses pretending to be one. The test is simple: when room service serves a tray, does the charge reach the guest's folio before they reach the counter?
The problems owners describe to us — and what StayFlint does about each one.
✕ Room-service bills reach the front desk late, or after the guest has already checked out.
→ A served order posts to the guest folio the moment it is served — not at the end of the shift, and not on a chit.
✕ F&B is taxed at the room slab because whoever posted it picked the default.
→ The charge type carries its own slab, so a kitchen order posted to a room is taxed at the F&B rate without anybody choosing.
✕ Orders reach the kitchen on paper and get lost between the counter and the pass.
→ A kitchen KOT board — orders appear, get marked, and the floor sees the state without walking to the kitchen.
✕ Nobody knows what a dish actually costs, so the menu is priced by feel.
→ Recipe costing that gives the cost of what you serve, and a prep list for tomorrow derived from what is in house.
✕ Walk-in restaurant covers and in-house guests are two different systems.
→ One POS handles both — a resident's order goes to the folio, a walk-in settles at the counter, same screen.
Everything below is live today — nothing on this page is a promise for later.
Served items post to the guest's bill immediately, at the F&B slab, without a chit in between.
Orders appear and are marked on a screen, so the floor can see the state without walking to the pass.
What a dish actually costs, plus tomorrow's prep list derived from who is in house.
The charge type decides the slab, so a room-service tray is never taxed as a room night.
The classic hotel F&B leak is not theft, it is timing. A charge that exists on paper for two hours is a charge that can miss a check-out — and a guest who has already left is not going to be billed for a sandwich. Posting at the moment of service removes the window in which the leak happens.
The second leak is tax. Room and F&B sit at different slabs, and when a person chooses the slab a person eventually chooses wrong. Attaching the slab to the charge type removes the decision entirely.
Short, straight answers — and a person on WhatsApp for the rest.
Yes — the moment the order is served, at the F&B slab, without a chit or an end-of-shift posting run.
There is a kitchen KOT board where orders appear and are marked as they progress, so the floor can see the state without walking to the pass.
Yes. One POS handles both — a resident's order routes to the folio, a walk-in settles at the counter.
Recipe costing gives you the cost of what you serve, and a prep list for tomorrow derived from the stays actually in house.
The charge type carries its own slab, so F&B is taxed at the F&B rate and rooms at the room rate, with no manual selection.
No call centre and no sales script — you reach the team that writes the software. Tell us your hotel's size and what you run today; we'll tell you honestly whether StayFlint fits.
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The full picture — every module, how it is priced, and the city pages.
One WhatsApp with your property's name and room count is enough. We move your existing bookings and guests across before you go live, at no charge.